Terms and Conditions

This site www.fortifiedcctv.co.za sells cctv cameras, materials and other related products online. The use of any product bought from this website is at the purchasers risk and the purchaser/user indemnifies and holds www.fortifiedcctv.co.za harmless against any loss, injury or damages which may be sustained as a result of using the products sold on this website, and therefore it is the purchasers responsibility to determine that the products ordered are suitable for the purposes of intended use.


  1. “Customer” , “buyer” “you” or “your” means the person or entity who buys or agrees to buy from Fortified CCTV Solutions | www.fortifiedcctv.co.za
  2. “Us”, “we” or “our”, “ourselves” means Fortified CCTV Solutions | www.fortifiedcctv.co.za
    Price and Payment
  3. The price of the goods ordered by you will be confirmed via email, which we reserve the right to rectify if there are any errors. Prices are in ZAR (South African Rands) and there is no VAT applicable.
  4. Your order will remain valid for 7 days from the date of order.
  5. Fortified CCTV Solutions accepts payments made via EFT (Electronic Funds Transfer) or through PayFast Safe secure online transactions. The funds must reflect and cleared in our bank account before any deliveries will be made. If a direct deposit is made, you the customer will be liable for the bank charges.
  6. All goods remain the property of Fortified CCTV Solutions until paid for in full.
  7. Fortified CCTV Solutions reserves the right to cancel any order for which payment has already been received. This may occur if stock is insufficient, or the quality of the goods ordered does not meet our standards, or due to force majeure from any cause beyond the control of Fortified CCTV Solutions. Should we exercise this right, you will be reimbursed with the full purchase amount with no deductions.
    Returns Policy
  8. Reasonable requests to return goods will be considered and handled on a case by cases basis under the following conditions.
  9. The goods must be unused and returned in their original packaging within 7 (seven) days of receiving the goods.
  10. The items must be in their original condition.
  11. A collection fee equivalent to the delivery fee will be deducted as well as a 15 % re-stocking fee of the value of the goods.
    Damages Policy
  12. If in the rare situation you receive your goods damage, please note it on the delivery note you sign and contact us immediately
  13. If the packaging or the goods are severely damage, refuse delivery from the delivery company. We will arrange for replacement as soon as possible.
    Cancellation and Refund Policy
  14. We will accept cancellations on your order only under the following circumstances;
  15. Your order has not been processed.
  16. Custom made orders | special requests cannot be cancelled once payment has been received by us Fortified CCTV Solutions
  17. Orders that have been dispatched will be processed as per our returns policy Refunds will be processed within 14 working days via EFT (Electronic Funds Transfer) only and into the same account from which the monies were received.
  18. All goods on our website come with a manufacturers warranty and\or guarantees.
  19. In the unlikely event that you have a problem with your bought goods, please contact us with your invoice number.
  20. The manufacturer handles all warranty claims.
  21. To be valid, warranty claims must be supported by the original Invoice and the undamaged packaging of goods.
  22. All warranties are immediately null and void if should any equipment be tampered with or should the seals on equipment be broken by anyone other than Fortified CCTV Solutions or its representatives or should the goods be operated outside the Manufacturer’s specifications.
    Delivery date is determined by the availability of stock, usually within 7 working days
  23. Deliveries are done only during normal working hours from Monday to Friday. We will endeavor to deliver timeously but we indemnify ourselves against any losses occurred by the buyer should we not deliver timeously due to unforeseen
    circumstances including force majeure.
  24. Unless agreed upon, the delivery fee is for one (1) delivery. If delivery is refused or not completed, through the fault of the buyer, and there has to be a re-delivery, a second delivery fee (as per the invoice) will be charged.
  25. The re-delivery will only be carried out once the re-delivery fee has been received via EFT (electronic funds transfer)
  26. The customer hereby confirms that the goods and services on the invoice duly issued represent the goods and services ordered by the customer and where performance/delivery has already taken place that the services and goods were inspected and confirm to the quality and quantity ordered.
  27. Any delivery note (copy or original) signed by the customer and held by Fortified CCTV Solutions shall be conclusive proof that delivery was made to the Customer.
  28. The risk of damage to or destruction of goods passes to the customer on conclusion of the delivery.
    Discount Coupon
  29. The discount coupon is available to only selected items featured within the online shop. Please look out for the discount link to facebook to receive your discount.
  30. All other products that are currently ‘on sale’ will not qualify for the discount coupon.
  31. The coupon is only valid for one complete purchase order.
  32. Delivery fees do not qualify for the discount coupon.
  33. The closing date for the discount coupon is 8th April 2021
  34. The Customer agrees that neither Fortified CCTV Solutions nor any of its employees will be liable for any negligent or innocent misrepresentations made by the customer.
  35. The customer acknowledges all copyrights and shall not duplicate copyrighted material and that each attempt will immediately render the full prevailing price payable to Fortified CCTV Solutions.
  36. The customer chooses domicilium citandi et exectandi as the business address or the physical address as stated on the invoice.
  37. The customer by entering into a transaction with Fortified CCTV Solutions hereby acknowledges that he/she has read and understood each term of this agreement and accepts them as binding.
    Thank you for choosing Fortified CCTV Solutions
    These conditions supersedes any verbal representations.
    All rights reserved